✓ Brainstorming: used to generate and collect multiple ideas related to project.
✓ Interviews: are useful for obtaining confidential information.
✓ Focus Groups: (Interactive Discussion) Bring together prequalified stakeholders and subject matter experts to learn about their expectations and attitudes about proposed product/service. Need trained moderator.
✓ Questionnaires: designed to get quickly information of large number of respondents.
✓ Benchmarking: to generate ideas for improvement and new practices. Compare actual & planned.
✓ Voting: Used to classify and prioritize product requirements. (unanimity, majority and plurality).
✓ Autocratic decision making: one individual takes responsibility for making the decision.
✓ Multicriteria decision analysis: decision matrix to provide a systematic analytical approach for establishing criteria to evaluate and rank many ideas.
✓ Affinity diagrams: allow large numbers of ideas to be classified into groups for review and analysis.
✓ Mind mapping: Ideas created through individual brainstorming sessions to generate new ideas.
✓ Nominal group technique: Enhances brainstorming with a voting process used to rank the most useful ideas for prioritization. (Generate & prioritize).
✓ Observation and conversation (Job Shadowing): To cover hidden requirement.
✓ Facilitation: bring key stakeholders together to define product requirements. Workshops can be used to quickly define cross-functional requirements.
✓ Grid that links requirements to the deliverables that satisfy them.
✓ Ensure that each requirement adds business value.
✓ Provides a structure for managing changes to the product scope.
✓ Project Scope Statement include (Product scope description + deliverables + acceptance criteria + project exclusions).
✓ Project charter contains high level information while project scope statement includes detailed description of the scope components. They are progressively elaborated throughout the project.
✓ Project scope statement: description of the project scope, major deliverables and constraint.
✓ WBS: Hierarchical decomposition of the total scope of work to be carried out by the project team to accomplish the project objectives and create the required deliverables.
❖ Work package: The lowest level of the WBS is work package with a unique identifier. Each work package is part of a control account which is a management control point where scope, budget, and schedule are integrated and compared to the earned value for performance measurement. Each control account has two or more work packages. But work package is associated with a single control account.
❖ Planning package: Include one or more planning packages. A planning package is a WBS component below the control account and above the work package with known work content but without detailed schedule activities
✓ WBS dictionary: document that provides detailed deliverable, activity, and scheduling information about each component in the WBS. It’s a document that support the WBS because you can’t include all the information in the WBS.
Trend analysis: examines project performance over time to determine if performance is improving or deteriorating.
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